Cynthia Ong

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Activity overview

Latest activity by Cynthia Ong
  • Cynthia Ong created an article,

    FAQs

    Below are the frequently asked questions in regards to Castaway training. If you have further questions that are not answered here, please contact our friendly Training Team at training@castawayfor...

  • Cynthia Ong created an article,

    Latest version of Castaway

    The latest version of Castaway is 2020.1.1012.1.    Learn how to identify what version you're currently on in THIS article.   If you would like to upgrade to the latest version, please contact our ...

  • Cynthia Ong created an article,

    Quick Start Guides

    QSG 1: Creating a New Forecast QSG 2: Building a Chart of Accounts QSG 3: Data Entry Options QSG 4: Reporting QSG 5: Building a Dashboard QSG 6: Actuals QSG 7: Consolidations QSG 8: Datalinks QSG 9...

  • Cynthia Ong created an article,

    QSG 17: Integrating with Sage Business Cloud

  • Cynthia Ong created an article,

    QSG 18: Integrating with Quickbooks Online

  • Cynthia Ong created an article,

    QSG 16: Integrating with Sage50

  • Cynthia Ong created an article,

    Can I trial the Integration function?

    The Integrations module allows you to integrate with Sage50, Sage Business Cloud Accounting, QuickBooks Online, Xero, MYOB AccountRightLive, Fathom and Excel. It’s a great feature for you to build ...

  • Cynthia Ong created an article,

    I can't find my Castaway file

    Castaway data files are separate from the program itself. That means Castaway data files can be saved to any location where the you have read/write access (ie similar to a Word or Excel file). Exam...

  • Cynthia Ong created an article,

    I can't move the Actuals month forward

    After Actuals are enabled in a forecast, it is normal practice to periodically move the Actuals month forward to allow the forecast to be updated. This is done by going to Forecast > Opening & Actu...

  • Cynthia Ong created an article,

    The Export to Excel option is greyed out

    The 'Export to Excel' button, (found in the side navigation panel), lets you export reports from Castaway direct to Microsoft Excel.     So what happens when you're trying to Export to Excel, but t...