Jo Buchanan

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Activity overview

Latest activity by Jo Buchanan
  • Jo Buchanan created an article,

    Castaway Webinar Training - coming FEBRUARY and MARCH 2020

    Castaway will offer live webinar training for Australia and New Zealand in February 2020 and for the UK and EU in March 2020. The webinar training consists of 6 x 1-hour live instructor-led webinar...

  • Jo Buchanan created an article,

    What can we do when our Castaway user staff change?

    There are many reasons why staff leave a role, and we certainly understand the impact that has when that staff member had Castaway responsibilities. It can be a stressful time. We know it is partic...

  • Jo Buchanan created an article,

    Do I need to have a lot of experience to attend a Castaway Advanced Castaway training course?

      Our public Advanced Castaway Training courses are enjoyable and rewarding, but challenging. Only our most experienced Castaway Coaches can deliver advanced training. Offered at the moment in a li...

  • Jo Buchanan created an article,

    Can you just send me the PDF manual?

    Bad news... We cannot send you the manual, regardless of the price you are prepared to pay. A hard copy or pdf is not valuable to you. The manual serves a purpose during instructor-led live trainin...

  • Jo Buchanan created an article,

    I can't attend Castaway training... can I send my colleague instead?

    Absolutely, yes. We understand there are times when last-minute things get in the way of attending Castaway training. Ideally, we need as much notice as possible to prepare your colleague to attend...

  • Jo Buchanan created an article,

    I can't attend Castaway training... can I get a refund?

    We are always sorry to hear when your plans have changed and you can no longer attend training. In some circumstances, it is possible to receive a full refund. Please refer to our Training Terms an...

  • Jo Buchanan created an article,

    Do you deliver any Advanced training?

    The short answer is yes. We deliver Advanced training via: Public courses in capital cities. Please refer to our article: "How do I register for Castaway training?"; Private training (by arrangeme...

  • Jo Buchanan created an article,

    How do I register for Castaway training?

    Registering for Castaway Training is an easy process. All of our public courses and webinar training events are posted on our website and updated regularly. You can go to our website, drop-down the...

  • Jo Buchanan created an article,

    What is the best way to evaluate Castaway?

    This is not an easy question to answer because all of our customers are different. From the size of the company to the capability of the evaluator; from the capacity to deal with a software evaluat...

  • Jo Buchanan created an article,

    Is the Consolidations Module free?

    No, but it's great value! Please note that while we allow you to evaluate the Consolidations module and also provide it for a short period during your Castaway training, it is an add-on module. At ...